Website Privacy Policy
First Coast Virtual Care, LLC
Effective Date: October 2025
Introduction
At First Coast Virtual Care, we value the privacy and confidentiality of our website visitors. We are committed to maintaining the highest level of security and safeguarding the personal information that you provide to us. This Privacy Policy outlines practices and policies regarding the collection, use, and protection of your personal data. We will review and update the policy from time to time, as appropriate.
The information contained on the First Coast Virtual Care website is for informational purposes only. It is not professional medical advice. Do not disregard professional medical advice or delay in receiving care because of anything you have read on this website.
Scope of this Privacy Policy
This Privacy Policy applies to visitors of our website. It describes the types of Personal Information we collect from visitors of our website and our practices for using, maintaining, sharing, and protecting it. It also describes the rights and choices you may have with respect to your Personal Information and how you may contact us.
This Privacy Policy does NOT apply to uses and disclosures of your Protected Health Information (“PHI”). Uses and disclosures of your PHI are described in First Coast Virtual Care’s Notice of Privacy Practices. The Notice of Privacy Practices is available from your provider or at <LINK> and is made available as required by the privacy regulations enacted as a result of the Health Insurance Portability and Accountability Act of 1996 (HIPAA). First Coast Virtual Care’s Notice of Privacy Practices applies to all of your PHI created or maintained by First Coast Virtual Care.
Collection of Personal Information
You do not need to provide personal information to view this website. We may enable you to voluntarily provide information through this website, such as your name, email address, and telephone number if you are requesting an appointment or more information about our services. We will keep your information unless you request its deletion, except where retention is required by law.
Use and Disclosure of Personal Information
When you voluntarily provide this information to us, you agree that we may use your information to respond to questions or schedule appointments. We may store your information for that purpose. We will not sell or provide our personal information to any third party without your explicit consent, unless required by law.
Security of Personal Information
We take appropriate security measures to protect the security and confidentiality of your personal information from accidental loss and from unauthorized access, use or disclosure. However, we cannot ensure our security measures will always prevent unauthorized access.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about your usage patterns. Most Internet browsers are initially set up to accept cookies, but you can use your browser to either notify you when you receive a cookie or to disable cookies. You have the option to disable cookies in your browser settings if you prefer.
Third-Party Links
Our website may contain links to third-party websites for your convenience. Please note that we are not responsible for the content, privacy practices, or security of these external sites. We recommend reviewing the privacy policies of any third-party websites you visit.
Children’s Privacy
Our Website is not intended for children under 13 years of age, and we do not knowingly collect or sell Personal Information from children under 13. If you are under 13, do not use or provide any information on this Website without your parent first providing consent. If you are the parent or guardian of a child under 13 years of age whom you believe might have provided us with their Personal Information, you may contact us using the below information to request that it be deleted.
Contact Us
If you have any questions or concerns about our Privacy Policy, you can contact us at <PROVIDE 2 CONTACT MECHANISMS – SHOULD BE EMAIL AND MAIL, OR EMAIL AND PHONE>. You may also request that we correct your information or make an unambiguous request that we delete your personal information. We will respond to your request within 60 (sixty) calendar days.